1. GENERAL INFORMATION
The ownership of this website (hereinafter referred to as “WEBSITE”) belongs to:
The Company and whose contact details are:
Samantha Vázquez Pérez
12612 Hwy 50 Unit #12A
Bolton, L7E1T6
Ontario, Canada
Phone: 960646743
Hereinafter referred to as “THE OWNER”.
This document (as well as all other documents referred to here) governs the conditions under which the use of this Website (https://languagesforreallife.com/) and the purchase or acquisition of products and/or services through it (hereinafter, “Conditions”) are governed.
In addition to reading these Conditions, before accessing, browsing, and/or using this website, the User must have read the Legal Notice, the General Terms of Use, including the cookie policy, privacy policy, and data protection policy of THE OWNER.
By using this Website or making and/or requesting the purchase of a product and/or service through it, the User consents to being bound by these Conditions and everything mentioned above. Therefore, if the User does not agree with all of this, they should not use this Website.
Also, it is informed that these Conditions may be modified. The User is responsible for reviewing them every time they access, browse, and/or use the Website, as those that are in force at the time the acquisition of products and/or services is requested will apply.
For any questions the User may have regarding the Conditions, they can contact the owner using the contact details provided above or, if applicable, using the contact form.
2. THE USER
Access, browsing, and use of the Website grants the User (hereinafter referred to as User or Users, individually or collectively) the condition of user, which means that by starting the navigation on the Website, they accept all the Conditions set forth here, as well as their subsequent modifications, without prejudice to the application of the corresponding mandatory legal regulations that may apply in each case.
The User assumes responsibility for the proper use of the Website. This responsibility will extend to:
Using this Website solely for making legally valid inquiries and purchases or acquisitions.
Not making any fraudulent or false purchases. If it is reasonably considered that a fraudulent purchase has been made, it may be canceled, and the relevant authorities will be informed.
Providing truthful and lawful contact details, such as email address, postal address, and/or other data (see Legal Notice).
The User declares they are over 18 years old and have the legal capacity to enter into contracts through this Website.
This Website is primarily aimed at users residing in Spain. THE OWNER does not guarantee that the Website complies with the legislation of other countries, either partially or in full. THE OWNER disclaims all responsibility for such access and also does not guarantee shipments or the provision of services outside of Spain.
The User may formalize, at their discretion, the purchase agreement for the products and/or services desired with THE OWNER in any of the languages in which these Conditions are available on this Website.
3. PURCHASE OR ACQUISITION PROCESS
Users who are duly registered may purchase on the Website through the means and forms established. They must follow the online purchase and/or acquisition procedure of the WEBSITE, during which several products and/or services can be selected and added to the cart or final purchase space, and finally, click on: “PLACE ORDER”.
The User must fill in and/or verify the information requested at each step, although, during the purchase process, before making the payment, the purchase details can be modified.
Then, the User will receive an email confirming that THE OWNER has received their order or purchase request and/or service provision, i.e., the order confirmation. If applicable, they will also be informed by email when their purchase is being shipped. In this case, this information may also be made available to the User through their personal connection space on the Website.
Once the purchase process is completed, the User agrees that the Website will generate an electronic invoice, which will be sent to the User via email upon request. If applicable, it will also be available through their personal connection space on the Website.
The User acknowledges being aware of the particular conditions of sale that concern the product and/or service in question and that these are shown along with its presentation or image on its webpage on the Website, including but not limited to: name, price, components, weight, quantity, color, details of the products, or characteristics, the way in which the services will be carried out, and/or the cost of the services; and acknowledges that placing the order constitutes full and complete acceptance of the particular sales conditions applicable to each case.
Although THE OWNER makes great efforts to ensure the accuracy of the information displayed on the Website, sometimes packaging and/or materials and/or product components may contain additional or different information than that displayed on the Website. Therefore, the User should not only consider the information provided on the Website but also the information available on the labeling, warnings, and/or instructions that accompany the product.
Communications, purchase orders, and payments made during transactions on the Website may be archived and kept in THE OWNER’s computerized records as proof of transactions, in any case, respecting reasonable security conditions and the applicable laws and regulations, particularly regarding the Personal Data Protection Act (PIPEDA) and the rights granted to Users under the privacy policy of this Website.
4. AVAILABILITY
All purchase orders received by THE OWNER through the Website are subject to product availability and/or any force majeure circumstance (Clause 9 of these Conditions) affecting the supply of the same and/or the provision of services. If difficulties arise regarding the supply of products or if products are out of stock, THE OWNER commits to contacting the User and refunding any amounts paid for the product. This will also apply in cases where the provision of a service becomes impossible.
5. PRICES AND PAYMENT
The prices displayed on the Website are final, in Canadian dollars (CAD), and include taxes, unless otherwise specified by law, particularly regarding the Goods and Services Tax (GST) or the Harmonized Sales Tax (HST).
There are no shipping costs as products are delivered virtually to the buyer via email with the corresponding links.
Under no circumstances will the Website automatically add extra costs to the price of a product or service, but only those the User has voluntarily selected and chosen.
Prices may change at any time, but any changes will not affect orders or purchases that the User has already received an order confirmation for.
Accepted payment methods will include: Credit or debit card.
Credit cards will be subject to checks and authorizations by the issuing bank. If the bank does not authorize the payment, THE OWNER will not be responsible for any delay or non-delivery and will not formalize any contract with the User.
Once THE OWNER receives the User’s purchase order through the Website, a pre-authorization will be made on the corresponding card to ensure that there are sufficient funds to complete the transaction. The charge will be made at the time the shipping confirmation email or service confirmation is sent to the User.
In any case, by clicking “PLACE ORDER,” the User confirms that the payment method used is theirs or that they are the legitimate holder of the gift card or prepaid card.
6. DELIVERY
In the case of a digital product, the buyer will receive a link to the purchased products via the email used to make the purchase.
Except in cases of unforeseen or extraordinary circumstances or, if applicable, due to product customization, the purchased product(s) will be delivered within a few minutes after the purchase confirmation.
If for any reason, attributable to THE OWNER, the delivery date cannot be met, the User will be contacted and informed of this circumstance. The User may choose to proceed with the purchase by setting a new delivery date or cancel the order for a full refund of the amount paid.
If 30 days pass from when the order is available for delivery and it has not been delivered due to reasons not attributable to THE OWNER, THE OWNER will assume that the User does not wish to receive the product, and THE OWNER will bear all costs arising from non-reception, including the purchase price, which will not be refunded.
For the purposes of these Conditions, delivery will be considered complete, or the order delivered, at the moment the User or a third party indicated by the User receives the email with the access to the product, which will be accredited electronically.
The risks associated with the products will be borne by the User from the moment of delivery. The User acquires ownership of the products when THE OWNER receives full payment for all amounts due in connection with the purchase or acquisition, including shipping costs, or at the time of delivery, if this occurs after the full payment receipt by THE OWNER.
7. TECHNICAL MEANS TO CORRECT ERRORS
If the User detects that an error has occurred when entering data necessary to process their purchase request on the Website, they may modify the data by contacting THE OWNER through the contact spaces available on the Website, or through those provided for customer service, and/or using the contact details provided in Clause 1 (General Information). These details may also be corrected by the User through their personal connection space on the Website.
In any case, before clicking “PLACE ORDER,” the User has access to the space, cart, or basket where their purchase requests are recorded and can make modifications.
The User is also advised to consult the legal and privacy notices.
8. RETURNS
You have 14 days to request a refund if you are not satisfied. If you request a refund within 14 days of purchase and before your first class, you will receive 100% of the amount paid. If your first class has already been scheduled, you will receive 50%. No refunds are available after the second scheduled class or after 14 days from the date of purchase.
9. DISCLAIMER OF LIABILITY
Except as required by law, THE OWNER will not accept any responsibility for the following losses, regardless of their origin:
Any losses that are not attributable to any breach on their part.
Business losses (including loss of profit, income, contracts, savings, data, goodwill, or unnecessary expenses incurred).
Any other indirect loss that could not reasonably have been foreseen by both parties at the time the purchase agreement for the products was formalized.
THE OWNER also limits its responsibility in the following cases:
THE OWNER takes all necessary measures to provide an accurate display of the product on the Website, however, it is not responsible for minor differences or inaccuracies that may exist due to screen resolution issues, browser problems, or other such issues.
THE OWNER will act with maximum diligence in terms of providing the product to the transport company. However, it is not responsible for damages arising from transport issues, particularly those caused by strikes, road delays, and generally any other industry-related problems that result in delays, losses, or theft of the product.
Technical failures that prevent the normal operation of the service through the internet. Lack of Website availability due to maintenance reasons or other causes. THE OWNER makes every effort to complete the purchase, payment, and shipment/ delivery processes, but disclaims responsibility for causes outside of its control, such as force majeure or unforeseen events.
THE OWNER will not be responsible for misuse and/or wear and tear of products used by the User. Similarly, THE OWNER will not be responsible for incorrect returns made by the User. It is the User’s responsibility to return the correct product.
In general, THE OWNER will not be responsible for any non-fulfillment or delay in the fulfillment of any of its obligations when the cause is outside of its reasonable control, i.e., due to force majeure events, which may include but are not limited to:
Strikes, employer closures, or other protest measures.
Civil commotion, riot, invasion, threat or terrorist attack, war (declared or not) or preparations for war.
Fire, explosion, storm, flood, earthquake, sinking, epidemic, or any other natural disaster.
Inability to use trains, boats, airplanes, motor transport, or other private or public transport means.
Inability to use public or private telecommunications systems.
Acts, decrees, legislation, regulations, or restrictions by any government or public authority.
In this case, the obligations will be suspended during the period in which the force majeure event continues, and THE OWNER will have an extension of the time period for fulfilling them equivalent to the duration of the force majeure event.
THE OWNER will make reasonable efforts to find a solution that allows it to meet its obligations despite the force majeure event.
10. WRITTEN COMMUNICATIONS AND NOTIFICATIONS
By using this Website, the User agrees that most communications with THE OWNER will be electronic (email or notices posted on the Website).
For contractual purposes, the User agrees to use this electronic communication medium and acknowledges that all contracts, notifications, information, and other communications that THE OWNER sends electronically comply with the legal requirements of being in writing. This condition will not affect the rights granted to the User by law.
The User may send notifications and/or communicate with THE OWNER through the contact details provided in these Conditions and, if applicable, through the contact spaces of the Website.
Similarly, unless otherwise specified, THE OWNER may contact and/or notify the User at their provided email or postal address.
11. WAIVER
No waiver by THE OWNER of any specific legal right or action, or failure to require the User to strictly comply with any of their obligations, will constitute a waiver of other rights or actions arising from a contract or from these Conditions, nor will it release the User from fulfilling their obligations.